1. What is a cookie?

A cookie is a text file, a code, or a software element that saves information relating the browsing history and pattern of your terminal on the Internet. It is under the control of your internet browser, and sometimes carries a unique and random number. You can read it, destroy it, or modify it.

2. Why does Michelin Travel Partner use cookies?

Michelin Travel Partner (“Michelin”) is always seeking new ways to better improve it’s or its Internet website(s) and to offer you, the internet user, a better service and experience. Thus, Michelin uses different types of cookies as indicated hereafter that can require the prior consent of the internet user (especially advertising cookies) before the installation of the cookie on its terminal.

3. How does Michelin inform you about the cookies uses?

When you access for the first time the MICHELIN Guide Pro website or it’s local variations, a cookie banner will be displayed and will give you a first layer of information concerning the cookies installed and used by this website.

You can then find further information by clicking on the link to the cookie policy inserted in the cookie banner or on the footer of every pages of the website. In any case, you have the control of these cookies. Therefore, you have the possibility to refuse or destroy them.

4. How to refuse and/or uninstall these cookies?

You can manage targeting and tracking cookies on this website:

a.     On computer

You can uninstall these cookies in two ways.

On the one hand, you can consult the cookies already installed on your terminal through the use of your browser, and delete them one by one by type of cookies as indicated in the banner or all at once.

  • Google Chrome Browser: Open Chrome Browser. At the top right, click on “More”, then click on “More tools for navigation data”. At the top of the page, choose a period and check the boxes next to "Cookies and site data" and "Images and cached files". Click Clear Data.
  • Apple Safari: Click on « Manage website data », select one or several website(s) and then click on “Delete” or “Delete all”.
  • Internet Explorer Browser: Launch the browser and press Alt + U simultaneously. Select Internet Options. In the General tab go to the browsing history level and click on Delete ... Check the Cookies and Website Data box and press the Delete button again.
  • Mozilla Firefox Browser: Launch the browser and simultaneously press Alt + O. Select Options from the menu, Go to the Privacy tab and click on the delete cookies specific link. The window that opens allows you to delete cookies from a particular website or all cookies on your system.

Alternatively, you can delete cookies manually by following these steps:

  • On your workstation, select the C:\Windows file
  • Open the ‘Temporary Internet Files’ folder and select all files (CTRL+A)
  • Choose the ‘delete’ option 


You can also configure your web browser to block the installation of any cookies or to warn you before cookies are installed. The steps for doing so vary depending on the browser you use, but you can find instructions in the ‘Help’ menu of each one. You can configure your browser separately on each terminal you use to access the Website.

b.     On a smartphone or tablet

You can uninstall these cookies according to the following methods:

  • Android browser: in the ‘Privacy’ section of the ‘Settings’ menu, you have access to ‘Clear cache’, ‘Delete passwords’, ‘Delete all cookies’, ‘Delete form data’ and ‘Delete passwords’. You can also change the settings so that no further cookies are stored.
  • Google Chrome: in the ‘Advanced’ section of the ‘Settings’ menu, click ‘Privacy’ then ‘Clear Browsing Data’, then on the data that you wish to delete. 
  • Apple iOS Browser: click on ‘Settings’ and then, in the ‘Safari’ tab, select ‘Block cookies’ and choose one of the options you are given: ‘Always Allow, Allow from websites I visit, Allow from Current Websites only, Always Block’. For iOS earlier versions, you may select from the options ‘Never, From Third parties and advertisers, and Always’.

The uninstalling or the blocking of cookies used on the Michelin websites could affect, or even prevent you from using these websites.

5. What types and which Cookies are used by Michelin?

Cookies may be temporary, lasting only the time of your navigation session on the website, or they may be permanent, i.e. they may last longer, depending on the lifespan given to them and how your web browser is configured. There are many different types of cookies, but they fall into the three groups described below.

- Strictly Necessary Cookies 

Strictly necessary cookies are cookies that are indispensable due to the fact that the functionality of the website is contingent on their existence. Deactivating them will cause significant difficulties in using the website, and may prevent you from accessing the services they offer. These cookies do not store information about you after you leave the website. They are used, for example, to identify terminals for sending communications, to number data ‘packets’ in order to send them in the desired sequence, and to detect transmission errors or loss of data.

- Functional cookies

Functional cookies are required to provide an online communication service expressly requested by a user. They provide a functionality specific to the user. If these cookies are deleted, providing the service becomes impossible.

Functional cookies may collect personal data. In the case of certain cookies, this data may be stored after you complete your session on the website, and may be transmitted to our partners, solely for the purpose of performing tasks necessary for the services. These types of cookies include cookies that store users’ preferences, such as their preferred language, ‘user session’ cookies (which identify users when they navigate on several pages and which store their data only during the navigation session), and cookies that are used as a ‘shopping basket’.

- Analytics and audience measurement cookies

Audience measurement cookies are used to recognize visitors during their various visits. These cookies store only a user ‘identifier’ (unique to each cookie) and are never used to collect personal data about visitors. They record the pages visited, the duration of each visit and error messages, which enables improving the performance of the website.

Audience measurement cookies may be installed and managed by partners, but Michelin limits their use for the statistical analysis purposes requested.







Functional : Managing your cookie consent

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Adobe Analytics

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Adobe Analytics

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